Transcom Praised by Frost & Sullivan for Outstanding Customer Service and Competitive Strategies
Recently Frost & Sullivan assessed the customer experience management services industry, and based on its findings, recognizes Transcom with the 2024 Asia-Pacific and North American Competitive Strategy Leadership Award for…
JUNLALA updates its powerful chatbot algorithm
JUNLALA updates its powerful chatbot algorith to achieve natural coherent long conversations. The prevalence of ChatGPT has sparked global discussions on generative AI due to its natural language interaction style…
Brightfind and Tasio announce the launch of Betty Bot
Brightfind and Tasio launch Betty Bot, a generative chatbot designed exclusively for associations. Brightfind and Tasio, members of Blue Cypress’ family of companies, are thrilled to announce the launch of…
Atento Opens Two New Customer Relationship Centers in Mexico and Continues to Drive Digital Innovation in the Country
Atento S.A. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, today opened…
NTN Buzztime, Inc. and Spendgo, Inc. Launch Kiosk Tablets
NTN Buzztime, Inc. (NYSE American: NTN) continues to drive growth in its hardware division as customizable, durable Buzztime tablets are in high demand across a wide range of verticals. Spendgo,…
Consilio Unveils Lio, an Internal Chatbot to Enhance Productivity
New tool empowers Consilio professionals to efficiently manage and analyze large amounts of documentation. Consilio, the global leader in legal technology solutions and enterprise legal services, today announced the launch…
Terminus Enhances Account-Based Platform to Help Customers
Terminus, the leading account-based marketing platform, today releases new capabilities in the Terminus Engagement Hub that better connect buying teams with target audiences, no matter where they are. The newest…
Software Advice’s 2023 Medical Chatbot Survey
Many medical practices (46%) already use chatbots on their websites to assess patient symptoms, but they aren’t advanced enough to treat patients yet, according to Software Advice’s latest survey. AI…
Cedato unveils ‘contextual lookalike targeting’ for programmatic video
Programmatic video platform Cedato rolled out its new “contextual lookalike targeting” technology Monday. The technology uses machine learning to comb through performance data from more than 400 billion video interactions,…
Nth Degree & Shamrock Capital partner to Position for Next Growth Phase
Nth Degree (the “Company”), a leading event management and experiential marketing company, announced a strategic investment from Shamrock Capital (“Shamrock”), the Los Angeles-based investment firm specializing in media, entertainment, communications,…