Intermedia Cloud Communications, a leading global provider of AI-powered Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions to businesses and the partners that serve…
Keywords Studios’ customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern brands, announced the launch of its new Language AI FAQ Translation tool. This new feature…
Kronologic, a leading innovator in customer engagement and AI schedule orchestration, announced its acquisition by the private equity arm of East11 Ventures, a prominent venture capital and private equity firm…
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has partnered with Singtel, Asia’s leading communications technology group, to become the first provider to enable…
Emplifi, a top customer engagement platform, announced that Emplifi clients consistently outperform other content across social media platforms, achieving 1.5x more interactions on average. For retail brands specifically, the impact…
Brand Engagement Network (BEN) (Nasdaq: BNAI), an emerging provider of personalized customer engagement AI, announced a new customer agreement with Carehub Inc., a white-glove, data-driven post-acute Chronic Care Management (CCM)…
OneSignal, the world’s leading customer engagement platform, today announced the winners of its second annual Customer Engagement Awards, “The Ennies.” These awards celebrate the exceptional efforts and achievements of OneSignal…
MessageGears, the leading data activation and engagement platform for enterprise brands, announced its latest product innovation: campaign prioritization powered by real-time, unified customer profiles. This breakthrough technology enables marketers to…
Consensus, the leading Enterprise Demo Automation solution, announces that they have acquired ReachSuite, a full-funnel live Product Demo company. This acquisition creates a powerful offering for all revenue teams, enabling…
SheerID today announced that for a third year in a row it is on the Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. This has…
