Typeform, the leading AI form builder and conversational data collection platform, today announced the appointment of Benoit Aguila as its Chief Financial Officer. Aguila will lead Typeform’s finance organization, driving…
TxtCart, a pioneering SMS marketing platform, is revolutionizing customer engagement for Shopify merchants through AI-powered conversational messaging. By replacing human agents with advanced automation, the best SMS app for Shopify…
PolyAI, the company powering the world’s most lifelike AI agents for customer service and support, is proud to announce the release of its third annual CX 100. This deserving cohort…
Unisys has released three new cloud AI solutions under its Cloud, Applications & Infrastructure (CA&I) business unit. These solutions – Cloud AI Foundation, Cloud AI Enablement, and Cloud AI Customer…
Weave, a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses (SMBs), announced it has signed an agreement and plan of merger (“Merger Agreement”) to…
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, introduced Talkdesk Utilities Experience Cloud™, an intelligent CX platform that empowers…
Horatio, the modern outsourcing company revolutionizing CX services and the BPO industry, has been named one of 2025 STEVIE® award winners in the 23rd annual American Business Awards. Jose Herrera,…
Aprecomm, the intuitive network and customer experience platform provider, announced a major coup by appointing former Airties CEO and highly experienced telecom leader Philippe Alcaras as an advisor. Presiding over…
UJET, Inc., a leading provider of AI-powered cloud contact center solutions, has named Vasili Triant CEO. As part of this strategic leadership change, founding CEO Anand Janefalkar will transition to…
30% Cost Reduction for Contact Centers 99% AI Accuracy in Customer Intent Recognition Fully Automated Level 1 & 2 Customer Support CloudHesive, an AWS Premier Consulting Partner and leading cloud…
