Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it received top scores and is positioned as a customer experience category leader in a recent ISG Research report. In…
Recently Frost & Sullivan assessed the customer experience management services industry, and based on its findings, recognizes Transcom with the 2024 Asia-Pacific and North American Competitive Strategy Leadership Award for…
Recently Frost & Sullivan assessed the customer experience management services industry, and based on its findings, recognizes Transcom with the 2024 Asia-Pacific and North American Competitive Strategy Leadership Award for…
London, 19th November, 2018: Avius a UK tech company that provides insights to improve customer satisfaction, today announced the launch of its customer experience feedback solution with one of the…
Kustomer, the innovative AI-powered customer service platform known for personalizing every interaction through connected, efficient and proactive customer service, today announces the appointment of Douglas Hanna as the company’s first…
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Zayo, a leading communications infrastructure provider, and RingCentral, Inc., a leading global provider of trusted AI communications for businesses of all sizes, announced a strategic relationship to launch a new…
Alchemer, a global leader in customer feedback management and voice of customer technology, today announced the appointment of Martin Mrugal as the company’s new chief executive officer, effective immediately. With…
ThinkNow, a technology driven cultural insights agency, announces it has launched the first audience planning and segmentation tool focused exclusively on the multicultural market called ThinkNow ConneKt. The MarTech solution…
Kustomer, the SaaS platform reimagining enterprise customer service, announced today it raised $60 million in Series E funding. This latest round of financing was led by Coatue with participation from…
