LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of the LivePerson Community, a new customer-driven destination that facilitates connection and growth across its global…
Natterbox, a global leader in cloud contact center solutions, announces the launch of its innovative AI Call Coaching platform. Leveraging Generative AI technology, the platform turns every call into a…
Avaya, a global leader in enterprise CX, today announced a deepened partnership with, Verint, The CX Automation Company™. Avaya and Verint’s ongoing commitment to leveraging their decades-long partnership has helped…
Verint® and Five9 announced a deeper partnership through a new cloud-to-cloud platform integration focused on AI market leadership. The integrated Verint and Five9 platforms now deliver a powerful array of…
The ScottsMiracle-Gro Company and Google Cloud announced a new collaboration to help transform the leading lawn and garden company’s customer experience using generative AI (gen AI). As part of the…
Gainsight, the world’s leading customer success platform, announced a strategic partnership with SAP, delivering a powerful integration between Gainsight CS and SAP Sales Cloud. The integration will help businesses transform…
Gladly, a leader in customer service innovation, has announced its groundbreaking unified Customer Service Platform, powered by advanced AI. The platform is set to disrupt the industry by replacing outdated…
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced the launch of the Talkdesk Healthcare Experience Cloud for Payers,…
Intradiem, the leading provider of contact center automation solutions for customer service teams, announced the results of a comprehensive research study conducted in partnership with Metrigy, a recognized authority in…
Trustpilot, the global consumer review platform, announced that it is now listed in the HubSpot App Marketplace. This integration will serve to streamline review collection processes, improve customer experiences, drive…
