Airship Journeys AI incorporates Google Cloud’s Vertex AI platform to accelerate marketers’ time-to-value, auto-generating journeys, cross-channel messages and no-code web and app experiences Airship to showcase its natural language customer…
RudderStack announced that it has been recognized as a Customer Data Platform “one to watch” in the Modern Marketing Data Stack 2025: How Leading Marketers Are Thriving In a World…
Marketing transformation leader Razorfish today announced the rollout of the Razorfish Beta Lab, a thought leadership and innovation hub of people and products that explores the intersection of new ideas…
Totango, a leader in enterprise solutions that help companies drive growth from their customer base, today announced Unison, an AI-powered growth intelligence engine. This new product line — available to…
Later, a leading provider of influencer marketing and social media management solutions, today announces two strategic executive appointments: Bill Kantar joins as Chief Revenue Officer, while long-time Later veteran Phoebe…
AI customer experience start-up Lorikeet today unveiled its groundbreaking AI customer support platform, powered by a breakthrough, one-of-a-kind AI architecture able to resolve even the most complex customer inquiries and…
Horatio, the modern outsourcing company that is disrupting the way companies work through cutting-edge CX services and transforming overall business efficiency, unveiled its newly expanded office in Santo Domingo, Dominican…
Havas Edge is pleased to welcome Neil Nguyen as Global Chief Digital Officer. Neil has joined the team to provide executive leadership to Edge’s digital media practices, data and analytics…
mPulse®, a leading provider of Health Experience and Insights (HXI) technology, announced it has acquired Zipari, Inc., a leader in healthcare consumer experience technology. The acquisition demonstrates mPulse’s continued execution…
Many enterprises are bypassing traditional call handling in favor of sophisticated contact center applications that meet customers in the environment of their choice, according to a new series of research…
