Tethr, a leading provider of conversation intelligence software, today announced it has been included in the Hot Vendors in Conversational AI 2023 report by Aragon Research, Inc. Aragon presented the…
ZoomInfo (NASDAQ: ZI), the go-to-market platform to find, acquire, and grow customers, has released new and enhanced product features to help businesses unlock insights, engage customers, and win faster. Generative…
Cresta, a leading provider of Generative AI for intelligent contact centers, today announced it has been named a ‘Strong Performer’ in The Forrester Wave™: Conversational Intelligence for Customer Support, Q3…
Conversica, Inc., the leading provider of AI-powered conversation automation solutions for enterprise revenue teams, today released the Conversica Conversation Index, the industry’s first benchmark report examining the performance of AI-generated…
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that its conversational intelligence and analytics solutions powered by Verint Da Vinci™ AI have received top scores earning leadership placement in…
Mercari, the online marketplace that connects millions of people across the U.S. to shop and sell items that are no longer being used, today announced the beta launch of Merchat…
Nextiva, the leading conversation platform, today announced its acquisition of Simplify360, an AI customer experience platform based in India. Simplify360 uses AI and automation to enable 5,000+ global businesses to…
Authenticx, the new standard in healthcare for listening to customer voices at scale, has appointed Eric Prugh as its Chief Product Officer to further the company’s product vision to help…
Symbl.ai, the human intelligence platform, today announced the release of a powerful new set of purpose-built APIs to improve business outcomes with conversation intelligence for outbound calling. Symbl.ai’s Communications Intelligence…
Cresta, a leading provider of generative AI for contact centers, has been named “Rising Star Organization” by the CX Awards. The CX Awards, organized by leading international news publication CX…
