Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, is unlocking a new era of conversational, human-like customer self-service fueled…
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its sponsorship of the CCW Executive Exchange in Austin, TX,…
Emplifi, a leader in customer engagement solutions, today launched Emplifi Fuel, an out-of-the-box customer engagement solution that revolutionizes how brands organize, plan, and execute marketing campaigns and customer care strategies.…
Melissa, a global leader in data quality and address management solutions, is now available on Snowflake Marketplace. Offering Melissa APIs as Snowflake native apps, and a selection of its comprehensive…
Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software Edition. This feature-rich addition transforms the award-winning PBX system…
Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM, today announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration tool that helps marketing, customer experience, and AI practitioners design customer engagement…
Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced that it has integrated DeepSeek, an…
insured.io, a leading provider of omnichannel customer engagement solutions, today announced that it hit a major usage milestone with its insurance platform, which now serves 2 million users across its…
Cloudinary, the image and video platform that powers the world’s top brands, today announced the launch of Cloudinary 3D, an innovative platform redefining how e-commerce brands showcase their products online.…
SharkNinja, Inc. (NYSE: SN), a global product design and technology company, announced it has appointed Linus Karlsson as Executive Vice President, Chief Creative Officer, effective March 3. In this newly…
